FAQ - Frequently Asked Questions

1) Where do you ship to?

We currently ship worldwide.

2) How long does shipping take?

Orders are processed within 1–2 business days. Delivery times range from 3 to 15 business days, depending on your location.

3) Are your products cruelty-free?

Yes! All Libermine products are 100% cruelty-free, no test on animals.

4) How do I track my order?

Once your order ships, you'll receive a tracking link via email. You can also log into your account to check the status.

5) Can I cancel or modify my order?

If your order hasn’t been shipped yet, contact us at support@liberminestore.com as soon as possible. We’ll do our best to help.